FAQ

Questions?

Looking for a bit more information about our services? Here is a collection of all the questions we usually get asked by our clients for your convenience. If you have any other questions, please let us know.

Which Payment Methods Do You Accept?

Online payment only, credit card debit card

Do You Charge By The Hour?

We have a firm, NON-REFUNDABLE 2-hour base charge. Additional charges are by the hour. More information can be found on the services category.

What's Expected By The Client After Booking Online

We expect everything to be already put in boxes and ready to go. We will wrap furniture for extra safety.

If we arrive and you are not ready, no problem! We will pack everything up for you. Expect to pay for extra hours IF you are not ready to move since it will take more time with packaging.

Do You Bring Your Own Moving Materials/Equipment?

We bring our own equipment, moving pads, tape, and tools for disassembling/assembling goods.
For jobs that only consist of Loading, clients are expected to purchase moving blankets prior to the job.
Moving blankets are free to use for jobs consisting of loading and unloading.

FAQ: FAQ